Account Management

When working with customers on a direct basis, Aspiria has a dual approach to service delivery:  our professional counsellors will assist your employees to address their presenting problems and, our account managers will be your organization’s main consultant on several key program deliverables described in this proposal.

To summarize, the following represents the functions in which the account manager will assist your organization on a direct basis:

    1. Organizational Needs Assessment
    2. Strategic Communication & Maintenance Plan
    3. Management Consultation
    4. Program Launch
    5. EAP Orientations
    6. EAP Management Training Sessions
    7. Annual Impact and ROI Reporting – Trend Analysis
    8. Customer Service

      An experienced account manager will be assigned to work with you and your organization to achieve your contract deliverables.  Your account manager will become your key consultant in the coordination, management, and ultimate success of your EAP.

      As a client partner of Aspiria, you will receive a dedicated account manager to help you maximize the benefit of your EAP.  Whether you have a question about the service, require information, or want some advice about a health and wellness initiative, your account manager is there for you.  Your account manager is your link to Aspiria – just another resource for you to have.

      This is just another example of our promise of unparalelled customer service.

      Change Cofee break to exercise break.

      Change Cofee break to exercise break.

      Stop and look out the window.

      Stop and look out the window.

      Laugh at something you did.

      Laugh at something you did.

      Look at the big picture.

      Look at the big picture.

      Go for a brisk walk.

      Go for a brisk walk.

      Eat a good breakfast.

      Eat a good breakfast.

      Perceive problems as opportunities for growth.

      Perceive problems as opportunities for growth.

      Go to work a different way.

      Go to work a different way.

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